1. Who We Are
Aitecgro is an AI-powered business software company that helps small and medium-sized businesses grow through services including:
- AI-powered websites
- Business automation
- Customer relationship management (CRM)
- AI voice agents
- Marketing automation
- Lead generation
- Business consulting
- Website hosting
- NFC Tap Cards
- Custom software development
2. Eligibility
You must be at least 18 years old and legally able to enter into a binding agreement to use our Services.
3. Accounts
When creating an account you agree to:
- Provide accurate information.
- Keep your login credentials secure.
- Notify us immediately of unauthorized account access.
- Be responsible for all activity under your account.
4. Services
Aitecgro provides software and professional services designed to help businesses automate operations and improve efficiency.
Some features may require:
- Monthly subscription
- One-time setup fees
- Third-party integrations
- Internet access
Features may change, improve, or be discontinued without prior notice.
5. Payments
Subscriptions are billed in advance according to the selected plan.
You authorize Aitecgro to charge your selected payment method for recurring subscription fees until canceled.
Failure to pay may result in suspension or termination of Services.
6. Cancellation
You may cancel your subscription at any time through your account or by contacting us.
Cancellation prevents future renewals but does not automatically refund previous payments.
7. Refund Policy
Unless otherwise required by law:
- Monthly subscription fees are non-refundable.
- One-time setup fees are non-refundable after work has begun.
- Custom development payments are non-refundable once development has started.
If Aitecgro is unable to deliver the purchased service due solely to our error, we may issue a full or partial refund at our discretion.
8. Acceptable Use
You agree not to use Aitecgro to:
- Violate any law.
- Distribute malware.
- Send spam.
- Attempt unauthorized access.
- Harass others.
- Infringe intellectual property rights.
- Disrupt or interfere with our Services.
Accounts violating these rules may be suspended or permanently terminated.
9. Intellectual Property
All software, graphics, branding, logos, designs, source code, AI workflows, documentation, and website content remain the property of Aitecgro unless otherwise agreed in writing.
Clients retain ownership of content they provide.
10. Client Content
You represent that you own or have permission to use any content you upload, including:
- Images
- Logos
- Videos
- Documents
- Marketing materials
- Customer information
You grant Aitecgro a limited license to use this content solely to provide the Services.
11. AI Services
Our Services may use artificial intelligence to assist with automation, content generation, customer support, analytics, and other business functions.
AI-generated output may contain inaccuracies and should be reviewed before making business, legal, financial, or medical decisions.
You remain responsible for verifying all AI-generated content.
12. Third-Party Services
Certain features may integrate with third-party providers such as payment processors, cloud hosting, email platforms, mapping services, calendars, or other business applications.
Your use of those services is governed by their respective terms and privacy policies.
13. Privacy
We collect only the information reasonably necessary to operate our business and provide our Services.
Information may include:
- Name
- Business name
- Email address
- Phone number
- Billing information
- Website usage information
- Customer support communications
We do not sell your personal information.
Information may be shared only with trusted service providers necessary to deliver our Services, process payments, provide hosting, comply with legal obligations, or protect our legal rights.
14. Cookies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Remember preferences
- Measure website performance
- Enhance user experience
You may disable cookies through your browser settings, although certain features may not function properly.
15. Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect customer information. While we work to secure our systems, no method of electronic transmission or storage can be guaranteed to be completely secure.
16. Communications
By providing your contact information, you consent to receive transactional communications regarding your account, purchases, appointments, and services.
Marketing communications will only be sent where permitted by law, and you may opt out at any time using the unsubscribe link or by contacting us.
17. Disclaimer of Warranties
Our Services are provided "as is" and "as available."
To the fullest extent permitted by law, Aitecgro disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted, error-free, or completely secure operation of the Services.
18. Limitation of Liability
To the fullest extent permitted by law, Aitecgro and its owners, employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of our Services.
Our total liability for any claim shall not exceed the amount paid by you to Aitecgro during the twelve (12) months immediately preceding the event giving rise to the claim.
19. Indemnification
You agree to defend, indemnify, and hold harmless Aitecgro, its affiliates, employees, contractors, and representatives from claims, liabilities, damages, losses, costs, and expenses arising from your use of the Services, your violation of these terms, or your infringement of any rights of another person or entity.
20. Termination
We reserve the right to suspend or terminate access to the Services if you violate these terms, fail to pay applicable fees, engage in fraudulent or unlawful activity, or otherwise misuse the Services.
Termination does not relieve you of any payment obligations that accrued before termination.
21. Governing Law
These Legal Terms are governed by the laws of the State of Georgia, without regard to its conflict of law principles.
Any legal action arising out of these terms shall be brought in the appropriate state or federal courts located in Georgia, unless otherwise required by applicable law.
22. Changes to These Terms
We may update these Legal Terms from time to time. Updated versions will be posted on this page with a revised Effective Date. Continued use of the Services after changes become effective constitutes acceptance of the revised terms.
23. Contact Us
If you have questions about these Legal Terms or our privacy practices, please contact us:
Aitecgro
Email: support@aitecgro.com
Phone: 504-906-3503
